Privacy Policy

Last updated: 28/03/2026

At VolcanoSpotting we take the privacy of people visiting this website and using our services very seriously. In this policy we explain what data we may process, for what purpose, on what legal basis and what rights you have.

1. Controller

The data controller is INESFERA, with address at ESKALANTEGI 41, contact email hello@volcanospotting.com and, where applicable, tax ID 44146859.

2. What data we may process

• Identification and contact data you provide voluntarily.
• Technical browsing and website usage data.
• Information derived from enquiries, requests or communications.
• If enabled in the future, data associated with user accounts, private areas, customer panels, billing or support.

3. Purposes of processing

• Responding to enquiries or requests sent through contact channels.
• Ensuring the technical operation, security and maintenance of the website.
• Analysing the use of the platform where consent exists and it is necessary.
• Improving content, functionality and user experience.
• If enabled in the future, managing accounts, private areas, customer panels, support, contracting and billing.
• Complying with applicable legal obligations.

4. Legal basis

• The user’s consent, where applicable.
• The performance of pre-contractual measures or a contract.
• Compliance with legal obligations.
• The controller’s legitimate interest in security, technical maintenance and service improvement.

5. Data retention

Data will be kept for the time necessary to fulfil the purpose for which it was collected and, afterwards, for the periods required by applicable law or while liabilities may arise.

6. Recipients and providers

As a rule, we will not disclose data to third parties unless legally required or where it is necessary for service provision through providers acting as processors, such as hosting, email, analytics, technical support or operational tools.

7. International transfers

Where some providers are located outside the European Economic Area or involve international transfers, the appropriate safeguards required by applicable law will be adopted.

8. Rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, portability and withdrawal of consent by writing to hello@volcanospotting.com.

9. Security

We apply reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration or destruction.

10. Minors

This website is not specifically directed at minors. If registration or contracting services are enabled in the future, additional requirements may be established where necessary.

11. Changes to this policy

We may update this Privacy Policy to adapt it to regulatory, technical or functional changes. The version in force will be the one published on this website at any given time.